Terms of Service

1. Acceptance of Terms

By accessing or using BlueyEmail ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including workspace owners, team members, and API consumers.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify you of material changes via email or in-app notification.

2. Account Responsibilities

When you create an account with BlueyEmail, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials and API keys.
• Promptly notify us of any unauthorized access to your account.
• Accept responsibility for all activities that occur under your account and workspace.
• Not share your account credentials with unauthorized third parties.

You are responsible for all content uploaded, emails sent, and actions taken through your workspace, including those performed by team members you have invited.

3. Acceptable Use

You agree not to use BlueyEmail to:

• Send unsolicited bulk email (spam) or emails to purchased/scraped lists without proper consent.
• Distribute malware, phishing content, or any harmful or deceptive material.
• Violate any applicable anti-spam laws, including CAN-SPAM, GDPR, CASL, and similar regulations.
• Harvest email addresses or personal data without consent.
• Impersonate any person or entity, or misrepresent your affiliation.
• Interfere with the Service infrastructure, attempt unauthorized access, or conduct denial-of-service attacks.
• Use the Service for any illegal purpose or in violation of any applicable local, national, or international law.
• Circumvent rate limits, usage quotas, or other technical restrictions.

Violation of these rules may result in immediate suspension or termination of your account without prior notice.

4. Payment Terms

BlueyEmail offers both free and paid subscription plans. For paid plans:

• Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.
• All fees are non-refundable unless required by applicable law or explicitly stated otherwise.
• We reserve the right to change pricing with 30 days' advance notice.
• Failure to pay may result in service suspension or downgrade to the free plan.
• Usage-based charges (e.g., email sends, AI generation credits) are billed according to your plan limits. Overages may be throttled or charged at published rates.

Payment processing is handled by our third-party payment providers (Stripe, Razorpay). Their terms apply to payment transactions.

5. Data Ownership

You retain full ownership of all content and data you upload to or create within BlueyEmail, including but not limited to:

• Lead and contact lists.
• Email templates, campaign content, and automation workflows.
• Form submissions and survey responses collected through your forms.
• Landing page content and design assets.
• CRM data, deals, and notes.

We do not claim ownership of your data. You grant us a limited license to process your data solely for the purpose of providing the Service. You may export your data at any time using our export tools or API. Upon account termination, we will retain your data for 30 days to allow export, after which it will be permanently deleted.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

• BlueyEmail is provided "as is" and "as available" without warranties of any kind, either express or implied.
• We do not guarantee that the Service will be uninterrupted, error-free, or free of harmful components.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
• Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
• We are not responsible for the deliverability of your emails, which depends on many factors including your sender reputation, content, and recipient provider policies.

7. Contact

For any questions about these Terms of Service, please contact us at:

Email: sales@blueyemail.com