Sending limits for new workspaces

On a paid plan, your plan's full sending limits apply from the moment you subscribe. On the free plan or a trial, a new workspace starts with a small daily allowance that rises by itself over the first week — you don't need to do anything.

The limits

• First 24 hours: up to 50 emails.
• Days 2 to 7: up to 500 emails a day.
• After the first week: your plan's own limits apply.
• Paid plans: none of the above — your plan's limits (for example, API Essentials sends up to 10,000 a day) apply from day one.
• Days are counted in UTC, so the daily count also resets at 00:00 UTC.

Why new workspaces start small

BlueyEmail sends from shared servers, and their reputation with Gmail, Outlook and others belongs to every customer on them. A brand-new free or trial account has no sending history yet, so its first week is kept small while it builds one. Every account — paid ones included — is also protected by automatic content checks and bounce and complaint monitoring.

How to see where you are

• Dashboard: a banner at the top shows today's usage, when it resets and when the limit rises.
• API: GET /api/v2/me and GET /api/v2/emails/stats include sending_limits, and every send response carries X-Daily-Send-Limit, X-Daily-Send-Remaining and X-Daily-Send-Reset headers while a limit applies.

When you reach it

• Nothing over the limit is sent, and nothing is queued for later.
• Campaigns wait and carry on by themselves when the limit resets or rises.
• API requests get 429 DAILY_SEND_LIMIT with retry_at and a Retry-After header — retry after that time.
• The workspace owner and admins get an email the first time it happens each day.